Get information on complaints, grievances, dispute procedures and processing of personal data.

Complaints, grievances and dispute procedures

If you wish to put forward any complaints or recommendations to Jorge Ferreira, with headquarters in Praceta São Vicente de Ferrer, 35 – 1E – 4410-104 São Félix da Marinha, you can do so by phone: +351 912 897 417 (national mobile network call) or e-mail: info@portodefados.com.

Should a dispute arise, you can appeal to a consumer arbitration institution. For more information please visit the ‘Portal do Consumidor’, the Portuguese Consumer’s portal  at consumidor.pt.

Processing of personal data

The user authorizes Porto de Fados to treat in an automated way the personal data provided, in particular, by the use of cookies.

Porto de Fados takes no responsibility for any inconvenience or disturbance caused to the user, by the use of the internet, such as: service breakdown, external intrusion, anomalies caused by computer viruses, or any other case of force majeure.